Lincoln Brand and Porsche 911 Top JD Power's 2011 U.S. Vehicle Dependability Study

Ford's luxury division Lincoln moved up one spot in the annual JD Power reliability study to gain the title of most reliable brand sold in the U.S., ahead of Lexus and Jaguar. The industry overall vehicle dependability has also improved compared to 2010, but automakers still have problems with new technologies and features.

The 2011 study takes into account problems experienced in the past 12 months by more than 43,700 original owners of three-year-old cars (2008 model year). JD Power determines the overall dependability by the level of Problems encountered Per 100 vehicles (PP100). A lower score reflects higher quality and the good news is the overall vehicle dependability averaged 151 PP100, the best value since the creation of the study.

With a score of 101, Lincoln was the top brand, improving by 13 PP100 from the previous year. The list with the top five brands include Lexus, Jaguar, Porsche and Toyota, with the most reliable model being the Porsche 911, with only 68 problems per 100 vehicles.

Seven Toyota-made cars came first in their segments, the most victories for an automaker: Lexus RX, Scion xB and the Toyota-branded 4Runner, Prius, Sienna, Tacoma and Tundra. The Japanese automaker was followed by Ford Motor Company, with four models (Ford Fusion, Ford Mustang, Lincoln MKZ and Lincoln Navigator). Next came GM (Buick Lucerne, Cadillac DTS, and Chevrolet Tahoe) and Honda (Acura RL, Honda CR-V and Honda Fit). Other cars that topped their categories were the BMW X3 (although the brand ranked below average), the Mazda MX-5 and the Mercedes-Benz CLK.

Even if the industry is showing overall improvements in reliability, JD Power stresses that automakers register an increased rate of problems with electronic features such as audio, entertainment and navigation systems, as well as with new safety features, such as tire pressure monitoring systems.

“Automakers, as a whole, have made significant improvements in reducing traditional problems, particularly with vehicle interiors; engines and transmissions; and steering and braking during the past several years,” said David Sargent, vice president of global vehicle research at J.D. Power and Associates. “However, as manufacturers add new features and technologies to satisfy customer demand and new legislation, they face the potential for introducing new problems,” he added.

Scroll down to take a look at the winners and losers of JD Power's 2011 U.S. Vehicle Dependability Study.

By Dan Mihalascu

Source: J.D. Power

JD Power's 2011 U.S. Vehicle Dependability Study

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U Spy: Reader Scoops Mystery Sedan in California, What is it?

We're pretty proud of the fact that over the years, many of our readers here on Carscoop have seized the moment to become the ones who create the news with their spy shots, like Nick K. who snagged the first ever photos of the Toyota Prius minivan last September.

The latest reader to join our list of car-scoopers is Jay Davis who photographed a heavily camouflaged four-door sedan prototype in California. "I saw this test mule in Agoura Hills, CA today. It had Michigan manufacturers plates. Not sure what it is," Jay told us.

A lot of names including Nissan, Buick and Lincoln were thrown around during our chat with Jay, but ultimately, we're still in the dark about the brand and model hiding beneath the camo. Can anyone help us solve the mystery? Leave your thoughts in the comment section after the break.

Many thanks to Jay for the scoop pics!

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Lincoln Presents MKT Town Car and Limousine Editions to Replace Panther-Based Town Car

For the past 30 years, Lincoln's panther platform-based Town Car has offered its services to a great number of limousine and chauffer operators throughout the country and abroad, but production of the current model will finally come to an end this fall leaving a gap in the company's range.

But FoMoCo isn't about to let go of this financially prosperous niche segment. At the 2011 International LCT (Limousine, Charter, and Tour) show in Las Vegas, Lincoln unveiled the car's successors in the form of the chauffeur-dedicated and MKT-based Town Car Livery and Limousine editions.

“Livery operators are looking for a leading livery solution that is reliable and stylish, and the new Lincoln livery and limousine solutions fit the bill in every capacity,” said Mark Fields, Ford president of The Americas. “The new MKT Town Car will be the best available in the livery industry, working off a solid base as the perfect way to achieve the versatility needed for executive transportation or a night out on the town.”

The company said that the Lincoln MKT Town Car Livery version uses a standard MKT chassis and is available in both front-wheel drive and all-wheel drive configurations, while the heavy-duty Limousine chassis will feature standard all-wheel drive for stretched wheelbase limousine conversion of up to an additional 120 inches (10 feet).

Notable changes on the MKT Town Car Livery include the redesigned rear seating that been moved rearward by 1.5 inches for additional legroom and improved comfort, while there's also a switch on the rear passenger side door that allows a rear seat passenger to control the front passenger seat ahead. Key features include a USB charging port, a 110-volt power socket in the rear seat center console, and Wi-Fi hotspot capability for mobile tablets, laptops and other devices.

Lincoln said that the MKT Town Car Limousine chassis incorporates several heavy-duty components, such as upgraded suspension, electric power-assisted steering system (EPAS) and transmission, plus unique wheels, tires and wheel bearings and an upsized brake system. The Limousine also has the standard MKT's third seating row removed, and comes equipped with a full-size spare tire.

Both variants of the MKT Town Car will be manufactured at Oakville Assembly Complex with production set to begin next spring.

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Lincoln Shakeups Continue as Ford Lays Down the Law for its Luxury Brand

After rejuvenating Ford and euthanizing Mercury, FoMoCo is finally ready to take its top-tier brand seriously. This means it will set standards for Lincoln by taking cues from true premium marques.

Ford recently spoke with its remaining 1,100 Lincoln dealers and spelled out a plan - or provided them with an ultimatum - that will hopefully please and attract customers while allowing for time to re-characterize and rebuild the ailing luxury brand. If these requests aren't met by October 1st, Ford just won't think dealers are committed enough to continue selling Lincolns.

Some of these "strongly recommended" premium touches include a loaner car should a customer need to leave their car at the shop, as well as a car wash (both free of charge). Dealers will also have to erase all evidence of Mercury and, if they are paired with Ford lots, have their own unique service managers and staff so as not to contaminate the pool.

Ford also wants Lincoln dealers to have 30% or more of their pre-owned inventory be certified vehicles. To make matters worse, Ford announced that over 100 more dealer spots will be gone this year in order to drive sales in the direction of dealers who have earned the right to survive.

Naturally, Lincoln dealers aren't exactly thrilled with the concept of spending extra cash while not having any hot new product. However, if people are patient, things might just end up well; with Cadillac's former exterior design chief Max Wolff at the helm, Lincoln could finally get away from its toothy, Ford-derived designs and give Cadillac a run for its money.

By Phil Alex

Source: Autonews [Sub. Required]